Intake
- Manages incoming reports within OIE’s purview
- Connects with parties to offer reporting options, resources, and supportive measures
- Conducts thorough and critical assessments of the reports to determine severity
![Red door opening](/sites/default/files/styles/max_640x640/public/images/intakeforweb.png?itok=X670rqAp)
Investigations
- Investigates allegations under OIE policy.
- Gathers, compiles, and assesses evidence.
- Prepares comprehensive investigative reports that either include findings or are presented to the appropriate adjudicator for a hearing.
- Determines policy violations.
![red magnifying glass](/sites/default/files/styles/max_640x640/public/images/investigationforweb.png?itok=o12VAzln)
Resolutions
- Facilitates the Informal Resolutions Process
- Serves as the initial review step for appeals
- Ensures the effective management and coordination of the hearing process.
![red balanced scales of justice](/sites/default/files/styles/max_640x640/public/images/resolutionforweb.png?itok=NAF_BYs3)
Education
- Develops and delivers preventative and responsive educational materials, training, and consultation on OIE’s expectations, policies, and procedures.
![red stack of books](/sites/default/files/styles/max_640x640/public/images/education-for-web.png?itok=cvP0M86u)